For the pre-sale of The Jar of Dreams book.

Overview

Thank you for shopping with us. We want to ensure that you have a positive shopping experience. Our refund/return policy outlines the guidelines for requesting refunds and returning items purchased through our website. Please read the following instructions carefully:

Eligibility for Refunds/Returns:

If you have purchased a pre-sale copy of The Jar of Dreams by mistake, or if you no longer wish to purchase a pre-sale copy of The Jar of Dreams, I will happily provide you with a full refund.

To request a refund, please get in touch with me via email, alan@alanriva.com and I will organise for the refund within 30 working days.

If Your Refund is not Showing in your Bank Account after 30 Working Days.

Then contact your bank, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at my email above.

Need help?

Contact us at the email above for questions related to refunds and returns.